Refund Policy
Effective Date: October 18, 2023
Thank you for choosing Happy Baking, your trusted source for delectable cakes and sweets. We take great pride in ensuring the satisfaction of our customers. In the rare event that you are not completely happy with your purchase, please review our Refund Policy, which outlines the guidelines for refunds.
1. Refunds
1.1 Order Cancellation
- Should you wish to cancel your order, please notify us at least 48 hours before the scheduled delivery or pickup date.
- Orders canceled within the specified time frame will be eligible for a full refund. Refunds will be directly debited to your account.
1.2 Quality Issues
Inspect the product promptly upon pickup or delivery. We will not be responsible for any damages that occur beyond this timeframe and will not be liable for refunds.
2. Returns
Products purchased from Happy Baking’s online or physical store cannot be returned. Once products are sold, they cannot be exchanged or returned.
3. Exclusions
- Please note that we cannot accept returns or provide refunds for items that have been consumed or partially consumed.
- We do not accept returns due to a change of mind or personal taste preferences.
4. Contact Us
For any inquiries or to initiate a return or refund, please reach out to our customer support team:
Email: happybakingbyvino@gmail.com
Phone: +971 – 552 97 5908
Please review this policy carefully and, by continuing to use our services, you agree to the terms outlined above. Happy Baking reserves the right to update or modify this policy at any time.
